Privacy Policy

Privacy Policy

This Privacy Policy describes how Nera Notes ("we," "our," or "us") collects, uses, and discloses your personal information when you use our website and services.

Information We Collect:

  • Personal Information: We may collect personal information, such as your name, email address, and contact details, when you voluntarily provide it to us through our website or during interactions with us.
  • Usage Information: We may collect information about how you use our website, such as your IP address, browser type, device information, and browsing history.

How We Use Your Information:

We may use your personal information for the following purposes:

  • To provide you with the services you request.
  • To communicate with you, respond to your inquiries, and send you updates about our services.
  • To improve our website and services, including analyzing usage patterns and trends.

Disclosure of Your Information:

We may share your personal information with third parties in the following circumstances:

  • With your consent.
  • To comply with legal obligations.
  • To protect our rights, privacy, safety, or property, or that of our customers or the public.

Refunds and Music Changes:

Please note the following policies regarding deposits and music changes for events:

  • Deposits: We do not offer refunds for deposits made in advance.
  • Music Changes: Should a client desire to change music selections or request the musician to change, an additional charge of $30 per music change will apply. This charge covers the costs associated with sheet music, the time required for reading and rehearsing new notes, and, in some cases, the rental of rehearsal space. We understand that musical preferences can change, and we strive to accommodate your requests with professionalism and excellence.

Cookies:

We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Data Security:

We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at: [email protected]